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See Itslife Library for other reading
See General Teaching Skills section for general sources which may well contain this topic
Person-Centred Counselling approaches, based on those used by Carl Rogers also have much to teach us, and there is a useful chapter on person-centred counselling which has been put online by Tony Merry, author of Learning and Being and Person-Centred Counselling. Download (pdf 52k)
Richard Nelson-Jones has written extensively in this field, and his model involves a seven-step strategy for solving relationship problems:
This can be found in Basic Counselling Skills: A Helper's Manual and other publications.
Try it out with your students.
The 'Skilled Helper' model
BACKGROUND
Many models of communication, interpersonal skills, teaching, counselling and organisation use the ideas and practices which are described as 'Helping Skills.' The 'Three Stage Model of Helping' is derived from Gerard Egan's work, including the text 'The Skilled Helper'. (1994) The model which will be used here is Egan's.
Egan drew his theory from works by Carl Rogers during the 70s and 80s such as 'Freedom to Learn'. Rogers was one of a number of people who developed what has become known as the 'Person Centred Approach', a philosophy in which each human being is unique in his or her own right, and see their own world in their own way. The qualities of 'empathetic understanding, acceptance and sincerity' are seen as essential qualities when human beings relate to each other, and which can provide opportunities for personal growth.
Egan developed this philosophy into an approach where a 'Skilled Helper' can assist personal growth through what has become known as the 'Three Stage Model of Helping'.
These stages are 1 - Exploration; 2 - New Understanding; 3 - Action
These stages and skills, and the whole model are relevant to many areas, including education, the caring profession and business, where supporting people is important.
The three stage model of helping, seen as a process, could be represented as below:
8888 1 Exploration of the current situation leading to
8888 2 A New Understanding of a preferred situation leading to
8888 3 Action on how to get there
Getting to a point of forward movement involves action leading to valued outcomes.
Source : Egan, G (1994) The Skilled Helper : Brooks / Cole Pubs. California